Fire Insurance Claims – Helpful Tips If You Disagree With Your Adjuster
The majority of policyholders who have ever been a victim of a fire or has suffered damages to their property (home, business, etc.) from a fire insurance claim will make costly mistakes during and after the claim has been settled. Unfortunately there always seems to be one grossly expensive mistake that most all policyholders make. It is so simple that it’s hard to believe that people don’t even realize they have done it. Can you even imagine that many policyholders who have suffered a fire will rely solely on the insurance company’s opinion? They allow their adjuster to inspect their property, evaluate and process the claim, and create an estimate for the entire fire insurance claim… Without Any Questions. Imagine people like doctors, lawyers, accountants, willfully accepting the insurance adjuster’s own opinion without obtaining any comparisons, numbers from other contractors, or consulting a fire insurance claim professional. This is, without-a-doubt, the most costly mistake people will ever make in their entire life.
As if it’s not bad enough that your property was destroyed by fire, to then rely on someone else – who is not really there for you – to visit the property, inspect the damages, generate PROPER value, and then completely trust that they have your best interest in mind… Is Simply I N S A N I T Y ! Yet, we see policyholders that are in a state of shock allow this very thing to happen all across the world, every day of the year. It’s hard to imagine that most people have human instincts to count their “change” from a cashier at the store or diligently review dinner bills, line by line, to make sure the waiter or waitress did not bill them for additional items. We all do it. We’re sure to go out of our way to track and count life’s little chump change. However, when it comes to fire insurance claim damages exceeding tens of thousands, even hundreds of thousands of dollars, without ay questions we rely on the insurance company.
No one knows your property like you do. There is much to do to properly prepare and configure a fire insurance claim that in most instances, items are forgotten or missed during the process. Especially if it’s done by someone at your insurance company. They don’t know about your building, your property, or your contents (furniture, clothing, etc.) like you do. How could they possibly be as accurate as you? Furthermore, just because an insurance company adjuster visits your property for an inspection does not mean they are a professional contractor, builder, or certified in fire and water damage restoration.
During the review of thousands of both closed and open claims, we find that both insurance companies and policyholders unknowingly and often miss hidden damages. The truth is – that in almost all instances; it’s a good idea to have a qualified professional review all fire damage claims. One should seek a fire insurance claims appraiser, a fire insurance claim consultant, or a fire consulting firm.
Unknowingly policyholders often assume that when their insurance company sends them money and they deposit the funds in their bank account that the claim is closed. This is not true at all. The fact is; in most states the policyholder has up to 3-years to submit a claim and even the same time to ADD damages to an existing claim. So, the answer is yes, you can have a professional review your claim to see if you have been properly compensated, during the claims process or even years after the claim has been closed. Policyholders can also obtain more insurance proceeds from claims – even if the building has been torn down, demolished, and/or removed.
Yes, even if your claim has been settled and you have deposited the checks, or your building has been torn down and demolished, you can still obtain more insurance proceeds if the damages were not assessed properly. In many cases, tens of thousands or even hundreds of thousands of more dollars. Even when a policyholder believes they have received a fair settlement… they usually have not.
However, it’s up to the policyholder to do their part to protect themselves. Here are a few tips to assist in the review of your fire insurance claim. There are tips if you are in the middle of your claim – as well as tips if your claim has closed some time ago.
1. During Claim -
1. Document Building Damage: Take time to inspect, photograph, and document the fire damages yourself. Take photos of all rooms in the building. Take overview photos of the room as well as close-up photos of the ceilings, walls, floors, windows, doors, etc. of each room as well. Work around the building to the left (clock wise). Then, before entering the next room – take an overview photo. This will be the easiest way to organize the photos for each room. Here’s an example; Take overview photo of the kitchen, then work your photos from the ceiling to the floor. Take overview photo of ceiling, then zoom in on photos of the ceiling. Continue with overview photos of each wall, then close-up photos of damages on walls. Continue this process with windows, doors, and finally the floor. When you enter the next rom, hall or closet, the first photo is an overview, and so on. (Do not take any photos or close-ups of any furniture or clothing yet, just the rooms.)
1. Closed or Settled Claims -
1. Obtain Documentation Of The Building: Insurance adjusters visit the property to gather measurements and photos of the damage. If you have no photographs yourself, or a limited amount of pics – request that the insurance company send you all photographs that were taken by the adjuster. You should also request the complete estimate and diagram/sketch they used to arrive at the square footage and repair numbers. This type of documentation will be critical for you to have, as well as if the need arises for the fire insurance claim appraiser you choose.
2. Existing Claim -
2. Document Contents Damage: You will now want to visit each room and closet once again. This time you will be collecting an inventory of your contents. In the same manner you did with the rooms; you should take an overview picture of each piece of furniture, each pair of shoes, each shirt, pants, ect. After the overviews you then take a close-up picture of any damages to that item. (Like smoke or water stains, etc.) Write each individual item down on a Contents Inventory Form. ( Request one by visiting http://www.insuranceclaimsgroup.com/contact-us.html ) The manner in which you take your photos will also help organize them. For Example; Take the overview picture of the room you are about to enter. In this example; let’s say the living room. Your should then continue your way around the room to the left (clockwise). Capture pictures and list each item on each wall until you get back to where you began. It’s important not to bounce around the room. This ensures that items will not be forgotten or missed. When the living room inventory has been pictured, listed, and completed, move into the next room. Again, start with an overview picture of that new room. This helps organize the contents by what room they were in. Be sure to list the name of the room on each page of the inventory list. Now the pictures and the lists are both sequenced and organized with each other.
2. Closed Or Settled Claims -
2. Obtain Documents Of Your Contents Damage: The insurance adjuster has taken photos of your contents during their inspection as well. If you have no photos yourself, or minimal photos – then request all photos taken by the adjuster of your contents. You should also request the complete detailed contents inventory they have written to arrive at their numbers. This documentation will be useful for the fire insurance claim consultant you choose.
3. Existing Claims -
3. Review Your Policy: Fire victims must take the time to review their insurance policy. You must know the basics; How much coverage do you have on your building? How much coverage do you have for your contents (furniture, clothing, etc.)? How much coverage do you have to stay in a hotel or to rent a home or furniture? Surprisingly, many people don’t know this. In many cases the policy has been damaged in the fire. If this is the case; visit your agent and ask for a certified copy of your full policy. Ask your agent to help explain how much coverage you have.
3. Closed Or Settled Claims -
3. Obtain Copy Of Policy: Even if your claim was closed years ago and you have a differnt incurance comany, you can request a certified true copy of the “FULL” insurance policy, with Declarations page, at the time the fire occurred. As well, this type of documentation will be useful when you consult with a fire insurance claim appraiser.
4. Closed Or Settled Claims -
4. Consult With A Professional: The insurance companies have their adjuster visit your property, inspect your damages, and complete estimates on the amount of damage you have incurred. It’s very important you have the same exact process completed yourself. How does a policyholder know the insurance company adjuster has done their job correctly? Should you be willing to give up tens of thousands of dollars by not taking steps to be sure? The insurance adjuster should explain all the fire insurance claim coverage’s that is available to you, however, such information is rarely disclosed. Sometimes it is even done on purpose, and on other occasions it’s also done on purpose (Did you read that? Forgetting to advise you of certain coverage’s is usually withheld until you ask. More often than not; it’s done on purpose.) It is your belongings, it is your money, and it is your policy. You must educate yourself to ensure you’re being fully compensated for the fire damages. You should consider hiring a fire insurance claim professional. Someone who can look out for you and review the insurance company’s value of your loss. You need to be in-the-know by obtaining your own “real-world” costs and estimates to repair or replace your property.
4. Closed Or Settled Claims -
4. Consult A Fire Professional: Have you obtained a fair settlement for your fire insurance claim? How can you be sure unless you ask someone who knows for sure? If you are not 100% sure if you have received fair settlement from the insurance company, you most definitely owe it to yourself to investigate. If you have collected and reviewed all the documents as outlined earlier; you will have sufficient documentation to consult the opinion of a professional. A quick review of your claim is all a fire insurance claim consultant needs to advise you where you stand. To leave yourself in the dark, with a notion of forfeiting tens of thousands or hundreds of thousands of dollars on the table – does not make much sense. A minimal fee to gain an understanding of where you stand is a tiny price to pay. Compare that to a large lump of insurance proceeds that you were not aware existed.
(Free Consultation: Getting help is easier than you think. We provide a no cost review of any present or closed insurance files. Call for your Free Consultation at any time 919-669-9111. Or visit online at http://www.insuranceclaimsgroup.com/contact-us.html )
The reasons are clear and simple. The facts are this, the adjusters work directly for the insurance company, where the fire claims appraiser or consultant works directly for you. You already made the right choice by making sure you were properly insured. It is now up to you to continue with the next steps. That is to research that you have properly compensated for the policy you paid for.
Copyright of Insurance Claims Group, Inc. & Joseph P. Brennan: Learn more about Fire Insurance Claims and obtain a Free Consultation for your fire insurance claims. Fire Insurance Claim Help is available at (919) 669-9111.
